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Privacy policy

Effective date: August 23, 2026

This Privacy Policy describes how Alchemify ("we," "us," or "our") collects, uses, and shares information when you use the WarrantIQ mobile application, our website at warrantiq.alchemify.space, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Who we are

WarrantIQ is a warranty-tracking product operated by Alchemify. For privacy-related questions or requests, contact us at alchemifyspace@gmail.com.

2. Information we collect

Account information. When you register, we collect your email address and authentication credentials. Passwords are handled by our authentication provider and are not stored in plain text by us.

Warranty and asset data. Information you enter or generate in the app, such as product names, brands, categories, purchase dates, warranty end dates, serial numbers, notes, and reminder preferences.

Photos and documents. Images you capture or upload (for example receipts, appliance labels, or warranty documents) for storage in your receipt vault and for optional AI-assisted field extraction.

Subscription and purchase data. If you subscribe to WarrantIQ Premium, payment is processed by Google Play. We receive subscription status and entitlement information through our billing partner (RevenueCat) so we can unlock Premium features. We do not receive or store your full payment card number.

Usage and diagnostics. We collect product analytics (such as feature usage and funnel events) and, in production builds, crash and error reports to improve reliability and performance.

Device permissions. With your permission, the app may access your device camera (to scan receipts), photo library (to attach images), and notifications (to remind you before warranties expire).

Website. This marketing site is static and does not use advertising cookies or account login. Our hosting provider may process standard server logs (such as IP address and browser type) for security and delivery.

3. How we use your information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Store your assets, documents, and reminders securely
  • Extract warranty-related fields from images when you use AI scan features
  • Send local or push reminders before warranty expiry
  • Process subscriptions and enforce free-tier limits
  • Understand usage patterns and fix bugs
  • Respond to support requests and legal obligations

We do not sell your personal information.

4. AI processing

When you use AI scan, receipt or label images are sent to a third-party AI provider (via OpenRouter) to suggest product name, dates, warranty term, and serial number. You can review and edit all fields before saving. Do not upload images containing information you do not want processed for this purpose.

5. How we share information

We share information only with service providers that help us operate the Service, under contracts that require them to protect your data. These include:

  • Supabase — authentication, database, and private file storage
  • OpenRouter — AI vision processing for scan features
  • Google Play & RevenueCat — in-app purchases and subscription status
  • Analytics and error reporting providers — product analytics and crash diagnostics
  • Google Firebase — push notifications and remote configuration where enabled

We may also disclose information if required by law, to protect our rights or users, or in connection with a merger or sale of the business (with notice where applicable).

6. Data retention

We retain your account data, assets, and uploaded documents for as long as your account is active or as needed to provide the Service. If you delete your account or specific content, we delete or anonymize it within a reasonable period, except where we must retain data for legal, security, or backup purposes.

7. Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), access controls, and row-level security so each user can access only their own records. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete personal data we hold about you
  • Export your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based

You can update most information in the app. For account deletion or other requests, email alchemifyspace@gmail.com from the address associated with your account. We may need to verify your identity before fulfilling a request.

You can disable notifications in your device settings. You can manage Premium subscriptions through Google Play subscription settings.

9. Children's privacy

The Service is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it.

10. International transfers

We and our service providers may process data in countries other than where you live. Where required, we rely on appropriate safeguards for cross-border transfers.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may also be communicated in the app or by email where appropriate. Continued use after changes take effect means you accept the updated policy.

12. Contact us

Questions about this Privacy Policy or our data practices:

Email: alchemifyspace@gmail.com

Product: WarrantIQ by Alchemify

Website: https://warrantiq.alchemify.space/

This policy is provided for transparency about our practices. It does not constitute legal advice. You may wish to consult a lawyer for jurisdiction-specific requirements.